Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at bold.yourstyleyourrules@gmail.com.

We accept major credit cards, debit cards, and other payments details at the bottom of out website. 

If you receive a damaged item, please contact our customer service team within 7 days of receipt for assistance with returns or replacements.

We do not offer a return or exchange as shipping the products back to our shippers can cost the buyer and international delivery can lead to the product being damaged. However, we offer refund policies, Please refer to our Policies page for specific guidelines and timeframes.

We offer products shipped from both the USA and China. This allows us to provide a variety of styles and price points.

Shipping times vary based on the origin:

USA Shipping: Typically 3-7 business days.

China Shipping: Typically 10-20 business days.

Please note, shipping can take longer due to remote shipping addresses. 

Shipping fees depend on the order size and destination. We offer free shipping on orders over $180, which is detailed on our website.

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this to track your order status.

Currently, we primarily ship within the USA. We are looking to expand in the future, please check back for updates regarding international shipping options.

You can reach our customer service team via email or through the contact form on our website. We aim to respond within 24 hours.

We carefully select our suppliers and conduct quality checks to ensure that all items meet our high standards. Customer feedback is also taken seriously to maintain quality.

We provide detailed sizing charts for each product, along with model measurements. We recommend checking these charts before making a purchase.

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